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Our extensive experience in multiple projects helps us to understand our clients’ needs and to provide recommendations to meet those needs. |
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At SPC ServiceProfit Consulting we offer expert advice in three areas that are key to businesses nowadays: |
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Business Research |
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Models of customer development and loyalty |
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Segmentation of customers and selection of commercial targets |
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Models of propensity and prediction |
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Modeling of businesses: Forecasting and projections of key variables and results |
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Company valuations and sales booklets |
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Commercial Due Diligence |
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Market analysis and competitive Benchmarks |
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“From data avalanche to competitive advantage” |
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Strategy Formulation |
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Strategic plans |
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Customer experience improvement plans |
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Support to alliances, mergers, acquisitions and negotiation processes |
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Launching new products and new market entry strategies |
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Optimization of operations and commercial processes |
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“Turning strategy into reality” |
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Transformation of Enterprises
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Continuous improvement Programmes |
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Cultural and organizational transformation |
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Transformation of Technical Teams |
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Program Management Office (PMO) with “microconsulting” |
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Development of complex inter-company operations |
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“It is not the strongest companies that survive, nor the best prepared, but the most responsive to change” |
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